Return

If you need to return than goods, you can follow this link:

https://return.shipmondo.com/ingeborgjewellery

Before you return, it is important that you know that an item can only be returned if its condition is as new and that the item has neither been tried on nor adjusted, as this has an effect on the durability of the item.

We have the right not to approve the return if we receive a return order that does not meet the requirements.

Once we have received your return and approved the item, we will send the money back to using the original payment method. It can take up to 10 days before the money is returned.

NB, the buyer pays for the return themselves. Return is only possible with Postnord and costs DKK 58.75.

Should you have any questions, please feel free to contact us at:

ingeborgjewellery@hotmail.com